{"id":4679,"date":"2019-03-15T10:34:41","date_gmt":"2019-03-15T14:34:41","guid":{"rendered":"https:\/\/www.freelancinggig.com\/blog\/?p=4679"},"modified":"2019-03-15T10:34:44","modified_gmt":"2019-03-15T14:34:44","slug":"what-is-the-best-live-chat-plugin-for-wordpress","status":"publish","type":"post","link":"https:\/\/www.freelancinggig.com\/blog\/2019\/03\/15\/what-is-the-best-live-chat-plugin-for-wordpress\/","title":{"rendered":"What is the Best Live Chat Plugin for WordPress"},"content":{"rendered":"

It has almost become essential for websites to have a live\nchat section to instantly grab the attention of the visitors and get them out\nin all possible ways. Most of the live chats are automated, but if one can\nafford, they can have a team to attend tot eh visitors and satisfy their\nqueries. But first, one has to choose the best live chat plugin to include the\nfeature on their website. <\/p>\n\n\n\n

If you have a WordPress website, it is rather easy to\ninclude live chat on the homepage of the website. There are endless live chat\nplugins available, and we have listed the top 3 of them. All of them are best\nin their one ways, but you need to go through them and select the best one for\nyou.<\/p>\n\n\n\n

1. LiveChat –<\/strong><\/p>\n\n\n\n

It is one of the most popular live chat plugins which is\nprobably because the features are balanced and it is extremely easy to use for\nboth users as well as the website developer. It greets people with a nice chat\nbox, and this box stays visible all the time, and one can access it with a\nsingle click. Users can also leave feedback after the conversation is over. The\nfollowing is the list of features in a nutshell.<\/p>\n\n\n\n

– It lets your team interact with the visitors instead of\nthem interacting with you first. By making the first move, you can engage the\nvisitor and turn him\/her into a potential customer.  <\/p>\n\n\n\n

– You can control all the conversations from a single\ndashboard. It is also applicable when the plugin is set in more than one\nwebsite. <\/p>\n\n\n\n

– On the backend, every customer interaction is marked with\ncolored circles which indicate how long the customers are waiting. This is\nhighly useful for the support team to respond accordingly. <\/p>\n\n\n\n

– You can customize the chat window as per requirement. <\/p>\n\n\n\n

– You will get a full history of the previous chat for\nanalysis. <\/p>\n\n\n\n

2. Zendesk Chat<\/strong><\/p>\n\n\n\n

Zendesk is one of the most popular live chat service\nproviders, and they need no introduction. Aside from WordPress, it is\napplicable to websites of different programming languages. It is a fierce\ncompetitor of Olark and Olark does not even have a dedicated plugin for\nWordPress websites. Zendesk Chat is not a widget but a dedicated WordPress\nplugin. In fact, the chat boxes of Zendesk are considered to be the most\nstylish of them all. The layouts are customizable, and there are themes to\napply to them. It is also easy to maintain everything perfectly from the\nbackground without creating a mess. <\/p>\n\n\n\n

Apart from these, you can access everything about the\ninteraction and control them from your Android smartphone or iPhone. There are\nvital metrics provided for your analysis and reviewing of the performance of\nthe support team. You can also track the chat history and view the visitors in\nreal-time. The free version allows one agent to handle everything. However, if\nyou have a team, you can upgrade to the premium version. There are too many\nfeatures to make chat box interaction and helpful for the customers. For\nexample, you can auto launch the chat box when a person is stuck in a page for\na long time to help him out. <\/p>\n\n\n\n

3. Tidio Live Chat –<\/strong><\/p>\n\n\n\n

It is one of the easiest live chat plugins out there, and\nupon activation<\/a>, it is ready to deliver instantly. There are three different\nchat box designs available to choose from, and you can always customize them to\nsuit your requirements. You can handle all the chats from Tidio Chat tab, and\nthey have dedicated app for desktop, Android smartphone and iPhone. Even the\nusers can send you offline messages for you to check and reply later. <\/p>\n\n\n\n

You can continue the chat via email even when the user is\nnot available online. The free version lets one agent take full control of all\nchats. For additionally agents, you have to opt for the paid version, and there\nare various premium features available starting from automatic message to\nunlimited concurrent chats. <\/p>\n\n\n\n

Conclusion –<\/strong><\/p>\n\n\n\n

All these three live chat plugins for WordPress are equally\nimpressive, and it is difficult to judge the best out of them. However, Zendesk\nis the most popular, and since free versions are available, you should try out\neach one of them and find out the best one for you. Different people have\ndifferent requirements and the one that can fulfill all or most of your\nrequirements, you should opt for that one. <\/p>\n","protected":false},"excerpt":{"rendered":"

It has almost become essential for websites to have a live chat section to instantly grab the attention of the visitors and get them out …<\/p>\n","protected":false},"author":3,"featured_media":4680,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[149],"tags":[1482,1481],"class_list":["post-4679","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-startup-resources","tag-live-chat-plugin","tag-live-chat-plugin-for-wordpress"],"yoast_head":"\nWhat is the Best Live Chat Plugin for WordPress - Developers, Designers & Freelancers - FreelancingGig<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.freelancinggig.com\/blog\/2019\/03\/15\/what-is-the-best-live-chat-plugin-for-wordpress\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is the Best Live Chat Plugin for WordPress - 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