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AliQurban4488
job
From
Pakistan
Member Since
Aug 01, 2016
Service Delivered
0
EmailNot Verified- Phone NumberNot Verified
- Profile InfoNot Completed
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job
Versatile ICT professional with proven experience of business need analysis & mapping pragmatic cost-effective IT plans to improve business effectiveness, drive revenues, reduce risk, matrix analysis and continuous quality improvement in heterogeneous IT infrastructure environments.
Skills
Education
- Degree Bachelor's Of Information Technology
- Year 2002 - 2006
- College Name Allama Iqbal Open University , Pakistan
Experience
- Job Profile Manager IT Operation & Support
- Year April,2008 - Present
- Company confidential
Description
- Over 10 years’ experience of managing complex IT environments and technical leadership. - Proficient in Change Management, cross team management Process Maturity Assessment and Implementation of Service Strategy, Design, Transition, Operation & Continual Service Improvement projects. - Expertise in IT Process Improvement, Risk Assessment and IT Policies, Incident and problem management. - Project Operations, infrastructure planning, IT assets management, designing & management reporting. - Multi-facet IT service delivery management experience in the field of ITSM (IT Service Management). Technical Support Monitoring and Maintenance of IPCC/ IT NOC IT Data center services & Vendor Management.