@Ghanshyam_Sahu
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About Me

Ghanshyam Sahu

Virtual Assistant, Lead Generator, Web Developer

Hello My name is Ghanshyam. I am based in India.
I have 8 years of experience in Virtual Assistance,Customer service,Lead Generation,Web research plus 2 years of experience as a Web Developer.
I provide the highest quality of work to meet the clients full satisfaction. I am a dynamic, highly motivated professional with over six years in the customer service/Virtual assistance field as well as sales and marketing.
I'm Hardworking,Trustworthy, Reliable in Handling confidential matters, Professional to work with, Detail oriented with strong ability to understand specific instruction.
I am Expert, Honest, Sincere and Responsible worker as i am taking my work like my Responsibility.
I have handled a large volume of inbound customer calls related with the software, resolved customers queries in a professional manner.
I have extensive experience working for international BPO’s for various technical and non technical process.I can manage in most difficult situations and can handle pressure.

Seller Stats

  • Service Delivered 0
  • Ratings 0
  • Member Since May 29, 2017
  • From India

My Portfolio


My Expertise


Skills

  • PHP
  • Website Design
  • Data Entry
  • Research
  • Sales
  • Wordpress
  • Web Scraping
  • Virtual Assistant
  • eCommerce
  • Leads
  • Website Management

Education
  • Bachelor In Computer Education
  • International Achiever Institute of Management Studies , India
  • 2009 - 2012

Experience

  • Business Development Manager
  • Fruition Business Group Inc.
  • August,2015 - Present
  • JOB RESPONSIBILITY • Meeting coordinator: Job profile is to send emails to the prospects and follow up calls on emails we sent, and set up an appointment with them. Mostly I make calls in India,Singapore and USA. • Lead Generation – Gather information of companies and their key contacts from google,Zoominfo,data.com and linkedIn etc.

  • Sr. Helpdesk Executive.(Voice Process)
  • I-Path Solution
  • June,2013 - September,2014
  • • Handle Back office Support for Interserve Facility Management UK. • Attracts potential customers by answering customer questions about the queries related with the Air-condition lift etc. • Job profile is to understand customer queries and take the action over the job by escalating the job to the relevant engineer • Maintain Paper work of Engineers by Entering timesheet into the system. • Data Entry and Data transcription process of Engineers who visited the site and completed the task.

  • Sales & Support Executive
  • BD Techno Park Pvt Ltd.
  • May,2012 - April,2013
  • • Making outbound cold calls to new customers • Email marketing. • Managing Social media page like Facebook. • Cold calls to the prospect and pitch them about our Website Development and Diamond Inventory Software.

  • Software Support Executive
  • Hazel Infotech Ltd
  • November,2010 - April,2012
  • • Online / Onsite Product Support to Indian customers • Application Training & Installation over the phone • Generate new leads for Accounting software through cold Calling. • Schedule and fix the appointment with the clients over the Phone to demonstrate the software. • Operations Co Ordination • Meet with Existing clients and maintain relationship.

  • Software Support Executive
  • Simple Software Solution (TALLY)
  • July,2008 - October,2010
  • • Online / Onsite Support for Accounting software. • Application Training & Installation over the phone and remotely. • Demostrate the client about the accounting part of the software. • ORGANIZATION : I-Path Solution Inc • DESIGNATION : Sr. Helpdesk Executive.(Voice Process) • DURATION : June 2013 to Sept 2014. JOB RESPONSIBILITY • Handle Back office Support for Interserve Facility Management UK. • Attracts potential customers by answering customer questions about the queries related with the Air-condition lift etc. • Job profile is to understand customer queries and take the action over the job by escalating the job to the relevant engineer • Maintain Paper work of Engineers by Entering timesheet into the system. • Data Entry and Data transcription process of Engineers who visited the site and completed the task. • ORGANIZATION : BD Techno Park Pvt Ltd. • DESIGNATION : Sales & Support Executive • DURATION : May 2012 to April 2013 JOB RESPONSIBILITY • Making outbound cold calls to new customers • Email marketing. • Managing Social media page like Facebook. • Cold calls to the prospect and pitch them about our Website Development and Diamond Inventory Software. • Operations Co Ordination • Provide training to the chartered accountant about the features of the accounting Tally.
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