Freelancer, Customer Support Specialist, Technical Support

I'm a Technical Support Specialist and a Customer Support Specialist with 1 year of experience providing phone,
email and chat support for customers across the Philippines for businesses of all
sizes.

I provide top quality support for various issues related to setting up internet
connections, antivirus software, email, general hardware and software and much more. I
am efficient in implementing upgrades of software and have developed new support
processes for fast-growing teams.

I am also an ESL Teacher of 51talk teaching Chinese students from kindergarten to
College and Adult students.Teaching them grammar, pronunciation, fluency and so much more
relative to English for 7 months.

I can reformat the computer and clean malware of computers.