fjodor.kortsagin


IT Operations Management

  • From Estonia
  • Member Since Mar 03, 2019
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IT Operations Management

Today Information Technology is the main lifeline of any home and business.

Helping you protect your data against cyber threats out there as well as offer my experience to help you solve existing IT issues is my first priority.

Here is what I offer:

AD/Office/365/Gsuite/Atlassian Suite(etc.) implementation,configuration and troubleshooting
Windows/Linux/MacOSX/Android/iOS troubleshooting and configuration
VMware/Azure/AWS troubleshooting and configuration
IT Infrastructure consulting and solution providing
Cyber security consulting and solution providing
IT operations management, deployment,troubleshooting
Network infrastructure configuration, deployment.
Effective communication and guidance regarding IT problems
Software and hardware troubleshooting.
Cyber security assessment
Quality Assurance(Application/Website Testing)
Proactive approach to protect the users in your organization against the latest cyber security threats and data breaches.


Skills

  • Perl
  • Windows Desktop
  • System Admin
  • Linux
  • Web Security
  • Project Management
  • Data Entry
  • Wireless
  • iPhone
  • Android
  • Social Networking
  • Testing / QA
  • Wordpress
  • Computer Security
  • Marketing
  • Cloud Computing
  • Freelance

Education

  • Degree Bachelor's
  • Year 2009 - 2012
  • College Name Estonian Enterpreneurship University of Applied Sciences , Estonia

Experience

  • Job Profile IT Operations Manager
  • Year April,2013 - March,2018
  • Company Malwarebytes

Description

• Established effective and stable IT infrastructure supply chain for all EMEA/APAC regions in EU and Asia • IT infrastructure management, deployment, organization and troubleshooting • Network infrastructure configuration, deployment, organization and management • Effective communication with hardware and software suppliers, ISP's and technicians • Effective management and supervising of all available resources • IT equipment procurement, replacement, inventory tracking and troubleshooting • Software and hardware deployment distribution and requisition. • Creating and managing different work environments for effective virtualization. • Active Directory creation, role assignment, administration, management and implementation • Active participation in employee on-boarding and off-boarding processes • Effective and transparent communication, collaboration and coordination on all IT infrastructure related needs with all management and specialist levels from all departments in Malwarebytes • Microsoft/Linux/Mac OSX Professional – Active Directory, Virtualization and support of all network services for EMEA/APAC regions. • Accomplished technical professional across Cisco, Juniper, Aruba, Microsoft and Linux technologies. • IT Infrastructure Design, planning and implementation for EMEA/APAC regions. • Virtualization VMWare, AWS, Google Cloud, Azure • Cyber Security Professional • Disaster Recovery and Business operations support


  • Job Profile System Administrator
  • Year September,2012 - February,2013
  • Company Top Connect

Description

• Configuration and management of security policies on • Watchguard XTM 8 firewall devices.Configuration and troubleshooting of devices in the company network. • Setting up Watchguard XTM 8 firewall devices to act as one cluster on the network for incoming and outgoing traffic. • Filtering and monitoring the incoming and outgoing traffic on the network by setting up rules and policies on the Watchguard XTM 8 firewall devices. • Maintaining and ensuring error-free,secure and stable work of Watchguard XTM 8 firewall devices.


  • Job Profile Software Developer
  • Year April,2012 - September,2012
  • Company If P&C Insurance

Description

• For If Kindlustus I took part in the development process of an ASP.NET web application for internal use. • Application was using LDAP query to connect to Active Directory and retrieve users by email, telephone, job description and other personal information. • C# programming language used as code-behind. The version of ASP.NET was 3.5. • The web application consisted of a web form(.aspx) in HTML with ASP.NET and a class library(.dll) which contained the LDAP query.


  • Job Profile Quality Assurance Engineer
  • Year June,2011 - November,2011
  • Company Ixonos

Description

• Operating system and hardware testing on Nokia 500 devices. • Black Box and White Box testing, regression testing, basic acceptance testing. • Functional testing, non-functional testing,component testing, integration testing. • Load testing,system testing, performance testing, compatibility testing,usability testing and localization testing. • HP Quality Center was used as test management and test execution platform. • FastTrace was used for tracing RAM usage and other processes on Nokia 500 devices • Phoenix was used for flashing the Nokia 500 devices • Nokia’s internal tool similar to Jira was used for bug tracking and report management • Occasionally Jira was used for bug tracking and report management


  • Job Profile Quality Assurance Engineer
  • Year June,2011 - November,2011
  • Company Ixonos

Description

• Operating system and hardware testing on Nokia 500 devices. • Black Box and White Box testing, regression testing, basic acceptance testing. • Functional testing, non-functional testing,component testing, integration testing. • Load testing,system testing, performance testing, compatibility testing,usability testing and localization testing. • HP Quality Center was used as test management and test execution platform. • FastTrace was used for tracing RAM usage and other processes on Nokia 500 devices • Phoenix was used for flashing the Nokia 500 devices • Nokia’s internal tool similar to Jira was used for bug tracking and report management • Occasionally Jira was used for bug tracking and report management


  • Job Profile Computer Technician
  • Year April,2010 - September,2010
  • Company IT Buss

Description

• Hardware and software maintenance and repair. • Communication with the customers. • Cleaning Windows family operating systems from different types of malware and viruses • Frequent replacement of various components on desktop computers: motherboards, CPUs, RAM modules, video cards, network cards, PSU's. • Assembling desktop computers from the required components. • LCD panels, screens, keyboards, motherboards, Wi-Fi cards and RAM modules frequent replacement on laptop computers • Hardware and software optimization for the best performance.

Portfolio

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