• Job Profile Strategic Director
• Year November,2003 - Present
• Company CCIT

Description

* Integrated high accuracy software solutions using Microsoft development tools and databases, enhancing effectiveness indicators between 50% and 100% in a wide range of areas: distribution, sales, HR, procurement, IT, customer service, collection, fleet management, inventory control and many others. All solutions were developed using ASP.NET (C#) or Visual Basic 6 and MS SQL Server as DB Engine. Web development using MVC approach. * Streamlined IT and Call Center areas in Pfizer Venezuela, through outsourced personnel, placing and supervising highly-skilled professionals, increasing productivity in these areas at least 50%. * Boosted subscribed patients in Value Added Programs (VAPs) from 8000 to 55000 per year, by managing Call Center in Pfizer.Grew customer base 15% biannual and increased portfolio earnings by 35% annually, establishing effective long-term relationships with most clients (Pfizer, Banco Mercantil, Bayer, CardClub, Visat de Venezuela, among others).

• Job Profile Senior IT Consultant
• Year November,2000 - October,2003
• Company LINKIT INGENIERÍA Y SISTEMAS

Description

? Delivered high quality Verifone Point of Sales (POS) software for Venezuelan clients such as Banco Mercantil, Banco Provincial, Banesco and others Venezuelan financial institutions. Reduce implementation times up to 30%. This software was based in C++, using proprietary libraries from Verifone partners. ? Implemented company top software solution in Verifone Mexico. This implementation allowed introduce Verifone new devices in Mexican market 6 months earlier than planned. ? Achieved certification for Verifone products in Puerto Rico. Worked directly with Banco Popular and First Bank as part of the multidisciplinary team that achieved that goal within established deadlines. ? Cut certification costs by 50% developing an application for in-house testing purposes. It is a bank host simulator, to analyze, build stream responses, validate communication streams, using protocols such as ISO-8583, VISA II on demand. This solution was created using C# and SQL Server.

• Job Profile Senior Software Programmer
• Year April,1999 - October,2000
• Company XEROX DE VENEZUELA

Description

? Direct participation in AHORA System, full analysis, development and deployment cycle at Inventory, Distribution, Accountings and Administrative modules. ? Programming tools: VB6 for the client, ORACLE Database with PL/SQL.