customer service representative

• A patient listener who fully focuses on speakers and understands a variety of accents.
• Strong skills in time management, prioritizing tasks, and meeting deadlines.
• Consistently maintain a positive attitude and enjoy helping people.
• Highly resourceful customer service professional willing and able to adapt effectively to a constantly changing environment.
• Flexible, able and willing to learn new things.
• Respond to customer inquiry calls, quickly assessing the consumers’ needs and problems in order to deliver an ideal solution.
• Performed on-line troubleshooting: identified problems, gave technical advice, filed service request, and followed up on scheduling.